Privacy Policy
Last updated 17 August 2026
dontlai.com ("we", "us", "the Service") is operated by dontlai ltd, based in 43, Dublin Road, Dundalk; Louth A93V3V6 ("Controller"). This policy explains what we collect, why, and what rights you have.
1. What we collect
- Session data: dontlai.com does not require an account or login. We generate an anonymous session token in your browser to track your free-message allowance and any purchases you make. This token is not tied to your real identity unless you provide an email.
- Messages you send: the text you type into the chat, and the AI-generated responses, are processed to run the Service and may be temporarily logged for abuse prevention and debugging.
- Payment & restore email: if you make a purchase, payment card details are collected and processed entirely by our payment processor, Stripe — we never see or store your full card number. If you enter an email to restore a purchase on another device, we store that email against your session/purchase record only, to verify and restore entitlements.
- Third-party content you submit: the "Trap a Friend" and "Founder Teardown" features let you type in another person's name and personal details, or your own startup/pitch material. See Section 7 below.
- Standard technical data: IP address, browser/device type, and similar server log data collected automatically by our hosting and security infrastructure.
2. Why we collect it (legal basis)
To provide the Service you're using (performance of a contract) — session tracking, chat delivery, payment processing. To prevent abuse and keep the Service running (legitimate interest). Where you've given it, your consent (e.g. providing an email to restore a purchase).
3. Who we share it with
Stripe (payment processing), Supabase (backend data storage — session state, purchase records), and our AI model provider (to generate chat responses; message content is sent there solely to generate a reply — don't submit anything you wouldn't want processed by a third-party AI system). We do not sell your personal data.
4. How long we keep it
Session and purchase data is kept for as long as needed to provide the Service, resolve disputes, and meet legal/tax obligations, after which it is deleted or anonymized.
5. Your rights
If you're in the EU/EEA or UK, under GDPR you have the right to access, correct, delete, restrict, or port your data, and to object to certain processing. Contact whatnow@dontlai.com. You may lodge a complaint with your local data protection authority (in Ireland, the Data Protection Commission).
6. Cookies
We use only strictly necessary cookies/local storage required to run the session and checkout flow. No advertising or third-party tracking cookies currently. If that changes, this policy will be updated and, where required by law, we will ask for consent first.
7. Submitting information about someone else
By submitting info via "Trap a Friend" or "Founder Teardown", you confirm you have the right to share it, are not submitting sensitive personal data about anyone, will not use these features to harass/defame/seriously embarrass someone against their wishes, and are responsible for what you submit. We may remove access to generated content that violates this.
8. Children
The Service is intended for users 18+, due to mature/dark-humor content.
9. Security
We take reasonable technical and organizational measures to protect your data, but no online service can be 100% secure.
10. Changes to this policy
We may update this policy; material changes are reflected via the "Last updated" date.
11. Contact
whatnow@dontlai.com